E-Mail Us

admin@fortisbehavioralhealthnc.com

Call Us

(910) 536-1719

Request an Appointment

Find a time that works for you and complete our pre-screening form to get started.

At Fortis Behavioral Health, we’ve made it simple for new patients to book their first appointment. Use the calendar to select a time that works best for you. Once you've scheduled, you’ll complete a quick pre-screening form so we can better understand your needs. Please note that this is only a request—our office will review the screening questions and your selected appointment. We will either confirm your appointment or contact you to let you know if we cannot accommodate your request.

FAQ

It depends. Commercial insurance, Medicare, and Medicaid have different policies. If you are unsure please contact our office with questions. 

Our office will review your appointment request and pre-screening form and then a member of our staff will call you. 

If you're unable to find a suitable time, please contact our office directly at 910-536-1719.

Yes, please call our office if you want to cancel your request or choose a different appointment day or time. 

We understand these questions may feel personal, but they are essential to ensure we provide the best care possible. Our practice specializes in supporting individuals with mental health concerns, and these questions help us understand your needs and determine if we are the right fit for you. Please answer them honestly, as it allows us to provide appropriate care and support.

If you are currently experiencing suicidal thoughts or in crisis, we are unable to proceed with scheduling an appointment. Our practice does not provide crisis intervention services. We strongly encourage you to seek immediate support through your local emergency services, a crisis hotline, or the nearest mental health provider equipped to assist you in a crisis.

Your privacy is our priority. All answers on the pre-screening form are submitted through a HIPAA-compliant system. This means your information is securely stored and kept confidential. We take all necessary precautions to ensure your data is protected and only accessible by authorized personnel.

No, your answers are kept strictly confidential. They are reviewed by our medical staff only and stored securely. We are committed to maintaining your privacy in accordance with HIPAA regulations.

Step 1: Schedule Your Appointment

Please reach out to our office to schedule a mental health appointment today. Our compassionate team is here to support you on your journey to well-being. Additionally, new patients can now request their own initial appointment using our embedded calendar and complete a pre-screening form online for added convenience.

Step 2: Activate Your Patient Portal

Once your appointment is scheduled, you will receive a link to create your personalized patient portal. This portal will provide you with secure access for patient intake forms, telehealth, appointment details, and more.

Step 3: Fill Out Your New Patient Paperwork

Within your patient portal, you’ll find all the necessary new patient forms and consent documents conveniently accessible. Simply fill out these forms in your portal, streamlining the process and ensuring a seamless experience when you arrive for your appointment.

Step 4: Have Your Initial Appointment

Please arrive 15 minutes early to your first appointment to allow ample time for check-in and to ensure a prompt start to your session. If applicable, please remember to bring a copy of your insurance card.

Patient Care Location & Hours

Address

220 Wintergreen Dr., Ste. C

Lumberton, NC

28358

Hours

Fortis Behavioral Health is committed to providing compassionate, integrative mental health services tailored to the unique wellness journey of each individual we serve.

Contact Details

Make Appointment

Call today to start your mental health and wellness journey.

Administrative offices located in Raeford, NC; New London, NC; and Carthage, NY.

Our patient care services are based in Lumberton, NC.

Designed by Ink and Web Solutions

Copyright © 2024 All rights reserved.

Scroll to Top